Shipping policy

Shipping Policy – The Memory Hive

We currently ship within the United Kingdom only.

Processing Time
All personalised items are made to order. Please allow up to 7 working days for processing before dispatch.

Non-personalised items are typically processed within 2–3 working days.

Shipping Method
Shipping options are selected at checkout. Delivery times will vary depending on the service chosen.

Delays
While we aim to meet all delivery estimates, we are not responsible for delays once an order has been dispatched.

If you have not received your order within a reasonable timeframe, please contact us and we will assist where possible.